Frequently Asked Questions
Everything you need to know about your Starforged experience.
What materials are used in Starforged jewelry?
We use premium materials including 925 sterling silver, high-grade brass, and authentic gemstones. Each piece is crafted with durability and high-fashion aesthetics in mind.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 7-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale.
How do I find my correct ring size?
We provide a comprehensive sizing guide on each product page. You can also order a physical ring sizer from our shop to ensure a perfect fit before purchasing.
Do you offer international shipping?
Yes, Starforged ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my items?
To maintain the brilliance of your jewelry, avoid contact with harsh chemicals, perfumes, and water. Store your pieces in the provided microfiber pouch when not in use.